Your personal data matters to us. This Privacy Policy explains what information jililive collects, how we use it, and the rights you hold as a registered player in the Philippines. We are committed to handling your data responsibly and in line with applicable Philippine data protection laws.
Last updated: 2025. Applies to all registered users accessing jililive from the Philippines.
When you register and use jililive, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos, which is required to process deposits and withdrawals securely. When you browse or use our platform on mobile or desktop, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and improve the overall performance of the jililive platform. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotions. All data collection is conducted in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines.
The personal information we collect is used primarily to create and manage your jililive account, verify your identity, and process your financial transactions safely and accurately. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies. Your betting and gaming activity data is used internally to personalise your experience, recommend relevant sports events or game categories, and ensure fair play across the platform. We may use aggregated, anonymised data for internal analytics and platform improvement — this data cannot be used to identify you individually. jililive does not sell, rent, or trade your personal information to third-party advertisers or marketing companies. We may share your data with licensed payment processors, identity verification providers, and regulatory authorities in the Philippines strictly as required by law or to fulfil our licensing obligations. Any third party that receives your data on our behalf is contractually bound to handle it with the same level of care and security that we apply.
jililive employs industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction at all times. All data transmitted between your device and our servers is encrypted using secure protocols, ensuring that your account credentials and financial details remain protected during every session. We maintain strict internal access controls, meaning only authorised personnel with a legitimate operational need can access your personal information. Our systems are regularly monitored and tested for vulnerabilities, and we apply security patches promptly to address any identified risks. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine regulatory authorities in accordance with the timelines required by law. You are also responsible for keeping your account password confidential and for logging out of your account when using shared or public devices. If you suspect any unauthorised access to your jililive account, please contact our support team immediately using the email address listed in the footer of this page.
As a registered user of jililive based in the Philippines, you have specific rights under the Data Privacy Act of 2012 regarding your personal information. You have the right to be informed about what data we collect, why we collect it, and how it is used — which is the purpose of this Privacy Policy. You may request access to the personal data we hold about you at any time by contacting our support team, and we will respond within the timeframe required by applicable law. You have the right to correct any inaccurate or incomplete personal information associated with your account by updating your profile or requesting assistance from our team. You may also request the deletion of your personal data, subject to our legal obligations to retain certain records for regulatory and anti-money laundering compliance purposes. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all such concerns seriously and will cooperate fully with any investigation initiated by the relevant authorities.
jililive reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will post the updated policy on this page with a revised effective date, and where appropriate, notify registered users through the platform or via email. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Your continued use of the jililive platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. If you have questions about this policy or wish to exercise any of your data subject rights, please reach out to our support team at the email address shown in the footer below. For further guidance on responsible gaming and account management, you may also visit our FAQ page or our Responsible Gaming page.
Have questions about how jililive handles your personal information? Visit our FAQ for quick answers, or create your account and enjoy a secure, privacy-first entertainment experience built for Filipino players.